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Privacy Policy

How we collect, use, and protect your personal information

Last updated: May 2026

1. Introduction

Smart Security ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for contracting and service queries.

2. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full name, company name, and job title
  • Email address and phone number
  • Project site addresses and billing information
  • Inquiry details regarding CCTV, access control, and cabling installations

3. How We Use Your Information

We use the information we collect to:

  • Respond to your product and service inquiries and provide BOQ estimations
  • Design, schedule, and execute private security and cabling contracts
  • Deliver technical support and manage Annual Maintenance Contracts (AMCs)
  • Improve our services and website experience
  • Comply with Kuwait regulatory requirements

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business and executing engineering plans, subject to strict confidentiality agreements, or with regulatory bodies as required by Kuwaiti law.

5. Data Security

We implement industry-standard physical, electronic, and administrative security measures to protect your personal information and commercial blueprints from unauthorized access, alteration, disclosure, or destruction.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse cookies, though this may affect certain features of our site.

7. Your Rights

You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us at sales@smartsecuritykwt.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
📍 Shop No. 13, Ground Floor, Al-Hessa Complex, Ibn Khaldoun Street, Hawally, Kuwait
✉️ sales@smartsecuritykwt.com
📞 +965 - 9793 4248